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How do I increase the maximum amount of memory (Java heap size) available to the restorer applet?

 

1. Product Version:
OS: Windows
2. Description:
I am restoring a large amount of data through the restorer applet on the web console, how could I increase the maximum amount of memory (Java heap size) available to the restorer applet?
3. Steps:
Please try increasing the maximum amount of memory (Java heap size) available to the restorer applet to 512MB by following the instructions below:

For Java 1.5x / 1.6x:

1. Please open the Java Control Panel by first opening the Control Panel, and select Java
   
2. Select the Java tab, and then Java Applet Runtime Setting
   
3. Click on the View button
   
4. Enter "-Xmx512m" (without the quote) into the Java Runtime Parameters box of the JRE version in use
   
5. Restart all browser instances


For Java 1.4x:

1. Please open the Java Control Panel by first opening the Control Panel, and select Java Plug-in
   
2. Select the Advanced tab, and select the version of JRE in the Java Runtime Environment
   
3. Enter "-Xmx512m" (without the quote) into the Java Runtime Parameters box and press Apply
   
4. Restart all browser instances
4. Workaround:
N/A
5. Also See:
In the cases where the affected machine is running on Windows XP / 2003, if the Java version installed is 1.6u3 to 1.6u5. The following error message may be received:

The Java Runtime Environment cannot be loaded


Figure 1.0 - Java(TM) Plug-in Fatal Error


The error message indicates that the Java plugin cannot be loaded. To resolve the issue, please roll back to a previous version of Java by:


1. Open Control Panel, and select Add or Remove Programs
   
2. Select Java(TM) 6 Update 5, and then Remove
   
3. Attempt the web restore again with Internet Explorer
   
4. The user will be prompted to re-install the Java  
   
5. Select Install


Alternatively, you could also perform the web restore on Windows Vista with Java version 1.6u3 to 1.6u5.

 

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